Robert Half Cust Service Rep Sr/23/CUS003 in Atlanta, Georgia
Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for, for a position in the growing Healthcare/NHS industry. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This Atlanta, Georgia Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
Manage and place incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Manage the fielding and sending of important written business correspondence
Give exceptional customer service in a timely fashion Requirements - Proven experience going the extra mile to solve complex customer inquiries via extensive research
Solid understanding of navigating basic office equipment and protocols
Proficient with diversified computer software and systems
Strong problem solving and analytical skills
Excellent verbal, written, and social skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Strong customer service and office administrative skills
Positive attitude and an engaging businesslike approach
Experience using Microsoft Office
Comfort and confidence when interacting with internal and external partners and clients/customers
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.