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Robert Half Cust Service Rep Sr/23/CUS003 in Atlanta, Georgia

Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for, for a position in the growing Healthcare/NHS industry. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. This Atlanta, Georgia Customer Service Representative position could be for you, if you're available for a long-term contract / temporary opportunity. Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.

Your responsibilities

  • Manage and place incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence

  • Give exceptional customer service in a timely fashion Requirements - Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Solid understanding of navigating basic office equipment and protocols

  • Proficient with diversified computer software and systems

  • Strong problem solving and analytical skills

  • Excellent verbal, written, and social skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Strong customer service and office administrative skills

  • Positive attitude and an engaging businesslike approach

  • Experience using Microsoft Office

  • Comfort and confidence when interacting with internal and external partners and clients/customers

    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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