Aerotek Credit Specialist in Appleton, Wisconsin
This position is responsible for Work Authority Customers (Canada Based), which includes collection of past due balances. Collections require downloading reports to excel, and phone calls with internal and external personnel to resolve issues preventing payment. The Work Authority business is in the process of being sold, so this person will assist with accounts/duties until it is sold and fully transferred to the new owners.
credit & collections, collection calls, payment processor, billing collections, credit management, financial analysis, customer service oriented, customer service skills, collections customer service, collection and analysis
Additional Skills & Qualifications:
Principal Duties and Responsibilities: • Prepare, compile and mail pertinent documents to customers for payment. This may include sorting and matching customer purchase orders to billing documents or downloading purchasing information and reformatting to customer specific billing requirements. • Upload invoices to customer portals/websites for payment either manually or through system capabilities. • Send payment reminders to customers regarding outstanding balances. Verify discrepancies by customers, and resolve their billing issues. • Fulfill customer’s requests for invoice and statement copies or other documents as needed to reconcile accounts.
Skills for Success • Strong computer skills, including experience using web based services. • High degree of attention to detail* • Quick learner with new systems* • Experience with Excel and reports is a plus. • 2+ years of billing experience in business to business environment preferred • Strong organizational skills • Effective written and oral communication skills with all levels of management • Strong math skills needed to reconcile accounting data • Must be able to multitask and prioritize workload • Must be able to meet deadlines • Strong negotiation skills • Financial analysis and collection/customer service experience
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.