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GCI Communication Corp Engineer III, EPMV Systems in Anchorage, Alaska

GCI's Enterprise Performance Monitoring & Visualization Engineer III develops, deploys, maintains, and supports complex custom and vendor applications and systems. The position focuses on making information accessible and usable across the enterprise through information systems engineering including application development, network monitoring systems, data management, automation, and visualization.

Essential Duties of All Levels in the Position: Providing and supporting enterprise network/service performance/fault monitoring and management for a telecommunication and services provider, providing data & geo analytics solutions for a variety of datasets, as well as process automation supporting business workflows such as regulatory compliance, network change management, and other mission critical processes.

Job Qualifications at All Levels:

Knowledge, Skills and Abilities:

  • Written and verbal communications skills, including the ability to explain extremely technical concepts to non-technical audience.

  • Working as part of a team.

  • Decision making, problem solving both technical and procedural.

  • Prioritization and focusing on the bottom line.

  • Reliability.

  • Computer/Network Systems experience.

  • Programming experience highly valued.

  • Telecommunications Experience highly valued.

  • Network/systems monitoring and management (NMS) experience highly valued.

  • Data Management experience highly valued.

Additional Job Requirements: At a senior engineer level, will be expected to perform highly complex and diverse design, plans, analysis, and implementation under deadlines and operating constraints. Receives clear direction on assignment objectives, complex features, and possible solutions; must be able to make independent decisions and provide technical direction and resolution. Supervisory assistance is provided on unusual problems. Will review and provide final engineering design specifications and service requirements. Ability to coordinate, direct, assists, provides technical direction, and mentor junior engineers and supporting technicians.

Essential Duties for this position:


  • Works on complex, major, and highly visible tasks in support of multiple projects.

  • Works as team member or project technical lead.

  • Expertise in multiple technical environments that span a broad range of applications.

  • Reviews technical design specs of less-experienced team members.

  • Checks for compliance with all standards, policies, and procedures.

  • Creates release notes and deployment plans.

  • Verifies functionality of components and services to ensure deployments meets design specifications.

Project Scope

  • Evaluates vendor solutions to ensure compliance with requirements and cost-effectiveness.

  • Participates in design of disaster recovery plans and back up procedures.

  • Provides recommendations for solutions and design.

  • Performs research on best practice for emerging tools and cloud technologies.

  • Establishing requirements and automation for routine maintenance.

  • Integrates solutions with other applications and platforms outside the framework.

Job Qualifications:

Knowledge, Skills and Abilities:

  • Experience in Telecommunications or Computer Sciences/IT field.

  • Experience working in applications, systems, or IT operations.

  • Experience designing, developing, testing, and deploying applications using Continuous Delivery/Integration methodologies and emerging technologies.

  • Data Management theory and practice.

  • Experience with Automation Tools.

  • Demonstrates knowledge of a broad range of hardware and software products.

  • Demonstrate strong organizational and time management skills.

Minimum qualifications:

  • Minimum of three years' experience in the relevant Engineering field required.

  • Experience within a telecommunications or like industry valued.

  • High School diploma or equivalent required.

  • Bachelor's degree in Computer Science, Electrical Engineering, Mathematics, or related field is required.

  • Or, in addition to minimum experience required; a combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.

  • Certifications: Industry specific certifications highly valued and may contribute toward education.

Physical Requirements: Primarily sedentary office work with some travel to remote locations across the state of Alaska and Washington where indoor and outdoor work may be required. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, using hand tools and repetitive motions. Clarity of vision to see near, mid-range, and color. Ability to lift and carry up to 25 lb

Working Conditions: Standard office environment, occasional travel in rural Alaska, some outside work required. Qualified candidate must be able to occasionally work in cramped spaces and at heights, primarily inside and outside of remote GCI and customer facilities. Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions, intermittent weather).

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the normal business hours to respond to the immediate emergency. You will be requested to provide an emergency after hours contact numbers.

Driving Requirements (if applicable): Must possess and maintain a valid driver's license, proof of insurance, and a satisfactory driving record

EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualification required of employees assigned to this job.