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Fiserv Data Analytics Advisor in Albany, New York

What does a great Data Analytics Advisor do?

The Data Analytics Advisor will be part of the Enterprise Business Continuity & Disaster Recovery (EBCDR) group reporting to a Departmental Head. An EBCDR Tools Administrator will assist in the development, implementation, testing, education and maintenance of the EBCDR tool of record, used globally to ensure regulatory compliant business continuity and disaster recovery documentation. The individual will work in conjunction with the EBCDR team and business contacts to ensure a high level of program awareness globally. Additionally, this role will support the compilation of critical preparedness of Key Performance Indicators leveraged during incidents and/or in the event of emergency or disaster. This role will assist in the implementation of system enhancements to the EBCDR tool of record to adhere to Enterprise Business Continuity & Disaster Recovery Policies and Standards while providing guidance to Business Units and EBCDR team members to ensure correct and efficient data capture.

As a Data Analytics Advisor, you can look forward to:

  • Data analysis to develop dashboards for the EBCDR team providing actionable data-driven insights

  • Mature EBCDR Metrics & Reporting program including automation

  • Assist in the governance and oversight of all EBCDR datasets

  • Assist in the implementation and maintenance of data feeds to other corporate information sources

  • Develop effective methodology for new data capture based on regulatory and EBCDR business requirements; enhance existing data capture methodology

  • Web design and navigation development with JavaScript and HTML

  • Assist in new technical implementations including the use of SSO and REST APIs

  • Provide subject matter expertise for all Business Resiliency, Disaster Recovery, methodology and best practices

  • Develop and implement controls and/or solutions to complex business problems to ensure risks and exposures are properly mitigated.

  • Operate EBCDR toolset used to maintain all resiliency-related documentation (BIA's, plans, test scope and results, metrics and reporting, etc.)

  • Participate in regional audit & regulatory reviews as required that include Business Resiliency & Disaster Recovery

Basic qualifications for consideration:

  • Bachelor’s Degree or equivalent work experience with industry recognized Professional Certification (preferred).

  • 5+ years of related experience in an analytical position.

  • Possess knowledge of all technologies relevant to responsibilities, with a strong understanding of relational databases and reporting technology such as Tableau, Microsoft BI, or similar data analytics platforms

  • Experience with JavaScript, SQL, Python, HTML

  • Classified as a subject matter expert of analytics, data science, business intelligence, business resiliency / disaster recovery concepts and methodology, along with payments industry best practices

  • Project management experience with maintaining detailed project plans and documentation

  • Experience with developing, testing, and deploying technical changes

  • A mind for process, a passion for data, attention to detail, and a willingness to take on tough challenges

  • Available during off duty hours and willingness to travel to regional Fiserv facilities as necessary

  • Ability to work collaboratively and effectively communicate with a broad range of constituencies, including senior executives

  • Strong analytical framework and advanced Microsoft Office (Excel, Outlook, Word, Access, and PowerPoint) skills required

  • Planning, and development of plans against a defined strategy, paired with a track record of strong tactical Line of Business experience a plus

Preferred qualifications for consideration:

  • Bachelor’s degree with concentration in Computer Science, Engineering, Data Analytics or Mathematics preferred

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (People of Color/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.