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The Kaizen Company Director of Community Engagement and Adaptive Management in Addis Abba, Ethiopia

Company Profile:

Kaizen, a Tetra Tech Company, is a Washington, D.C. metro area international development consulting firm and an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals. We aspire to transform the nature and impact of development assistance and work to strengthen organizations and institutions through innovative approaches to organizational development, reform, and change.

Project Summary:

The USAID-funded Highlands Resilience Platform for Adaptive Learning (R-PAL) will support agile learning, research, and collaboration with implementing partners and USAID/Ethiopia to facilitate joint action planning, enable adaptive management practices, and allow for evidence-based decision-making in the Ethiopian Highlands. R-PAL will directly support, assess, and collaborate with USAID’s Transitioning into Graduation through Enhanced Resilience (TIGER) Project, a $740 million project consisting of multiple resiliency, food security, and livelihood activities with multiple implementing partners. Support provided under R-PAL will include assistance in implementing collaboration, adaptation, and learning (CLA) activities with USAID’s implementing partners and mission staff; rapid assessments; research and evidence generation, synthesis, and communication; and capacity building to help USAID’s partners improve and scale their activities.

The project counts with four objectives: (1) Collaboration and coordination with implementing partners, (2) Investments informed by learning, evidence, and research, (3) Adoption of adaptive management processes based on evidence and research, and (4) Early adoption and scaling of innovative programming based on rigorously tested approaches.

Position Summary:

The Director of Community Engagement and Adaptive Management will be responsible for leading and managing R-PAL’s community of practice; supporting and leading learning and workshop facilitation; developing, managing, and leading collaborative adaptive management activities with USAID partners; and will manage staff to support R-PAL Objectives one and three. The Director of Community Engagement and Adaptive Management will be based in Ethiopia. The role of the Director of Community Engagement and Adaptive Management is to help R-PAL ensure USAID’s partners and staff have a constructive, collaborative platform to improve their activities, learn from each other, and incorporate research and best practice to increase impact.


  • Work with R-PAL team to communicate research and evidence on food security, resilience, and other relevant topics for multiple audiences, including USAID staff, partners, and local counterparts.

  • Manage knowledge management team in the development of a knowledge management platform, ensure knowledge management portal remains relevant and useful for TIGER partners, promote knowledge management across the TIGER partners and with other stakeholders.

  • Lead and manage collaboration activities, such as community of practice meetings, workshops, facilitated meetings, and exchanges with USAID partners to find research-driven ways to identify shared measurement approaches and improvement in collective impact.

  • Lead adaptive management coaching and trainings to incorporate research into TIGER activities.

  • Lead collaboration, learning, and adaptation efforts with R-PAL staff, TIGER partners, as well as USAID, GOE, and non-TIGER USAID partners to provide strategic design, facilitation, and logistical support.

  • Work with R-PAL staff to develop, facilitate, and manage peer-to-peer learning opportunities


  • Bachelor’s degree in humanities, social science, international development or related field. Master’s degree preferred.

  • Seven (7) years of experience working with facilitation, communications and adaptive management within the international development field.

  • Demonstrated experience with CLA, communities of practice, and broad stakeholder engagement.

  • Experience and familiarity with adaptive management practices, including using research to inform adaptive management.

  • Experience with knowledge management, particularly developing engagement with knowledge management systems.

  • Understanding of basic research methods, whether through coursework or applied experience.

  • Demonstrated experience in communications or related field, including crafting messages for a variety of audiences, such as those in government, civil society, and non-profit sector.

  • Demonstrated workshop, training, or other in-person and remote facilitation experience.

  • Demonstrated experience communicating complex topics to non-technical audiences.

  • Experience and familiarity with issues USAID partners address in the Highlands region, including food security, security, resiliency, and agriculture.

  • Familiarity and understanding of the customs and norms in the Highlands region.

  • Professional proficiency in spoken and written English is required.

  • Knowledge of Amharic and in-depth understanding of cultural context and operating environment in Ethiopia is preferred.

    Only candidates who have been selected for an interview will be contacted. No phone calls, please.

    Kaizen is an EEO/AA/ADA Veterans Employer.

    In an effort to mitigate bias in the recruitment process, Kaizen is utilizing, an anonymous candidate screening process for all of our HQ based roles. Upon submitting an application, candidates will receive an email from, prompting them to go through the anonymous screening. In order to be considered for a role, candidates must respond to and proceed with the application.

    At The Kaizen Company, we find strength in our diversity. We are committed to creating and sustaining an inclusive working environment in which everyone has an equal opportunity to fulfill their potential. We know that we can only do development differently if we are open to and inclusive of new and unique perspectives. We encourage candidates of all abilities, ages, gender identities and expressions, national origins, races and ethnicities, religious beliefs, and sexual orientations to apply. Further, we urge parents and non-parents, married and unmarried, those from different or non-traditional educational backgrounds, and persons of all other diverse identities or experiences to apply. The Kaizen Company is an equal opportunity employer.

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